Configuring iPhone IOS Email client



Follow the steps below to configure your device to access DigiPen’s email

  • Go to Settings
  • Go to Advanced
  • Go to Mail, Contact and Calendars
  • You’ll be presented with a list of email types.
  • Click on Others
  • Click on Add Mail Account
  • Enter your credentials.
    • Name
    • Email
    • Password
    • Description
  • Under Incoming Settings
    • Hostname: imap.digipen.edu
    • Port: 993, SSL on (iOS calls this “Use SSL”)
    • Username:
    • Password:
  • Under Outgoing Mail Server
    • Hostname: smtp.digipen.edu
    • Port: 587, SSL on (iOS negotiates STARTTLS on this port)
    • Username:
    • Password:

Server settings at a glance

Setting Value
Incoming server (IMAP) imap.digipen.edu, port 993, encryption SSL/TLS
Outgoing server (SMTP) smtp.digipen.edu, port 587, encryption STARTTLS
Username your DigiPen user ID (not the full email address)

If port 993 does not connect, use 143 with STARTTLS instead. Port 993 is encrypted from the first byte (clients call this SSL/TLS); port 143 starts in the clear and upgrades (STARTTLS). Pairing them the other way round will fail.

Do not tick “accept all certificates”. The mail servers present a valid certificate for *.digipen.edu. If your device warns about the certificate, stop and email helpdesk.sg@digipen.edu — that warning is worth reading, not clicking through.